We love Poppets!
What's a Poppet? go to www.patreon.com/lisasnellings to find out what Poppets are, where they came from and more about Lisa Snellings' art, life and her creative process.
We accept Paypal and major credit cards through Etsy. You can contact us to make arrangements for checks, money orders, and layaway. Generally, "layaway" payments are the total divided into three payments, no more than 30 days apart.
If your purchase is a gift or you have some other deadline, please let us know when you purchase! Additional arrangements might be needed and possible additional postage. We want you to get your Poppets and art on time!
We generally ship by U.S mail first class. Orders over $150 are shipped via Priority Mail USPS. Other arrangements are made for larger pieces and for rush or gift items on a case by case basis.
Please bear in mind that many of the poppets here are 'made to order.' Please allow time for the work to be created. Most often that's no longer than five days, but we're a small studio and things happen.
We ship orders from our Etsy store on Tuesdays and Fridays. Custom items take a bit longer, depending on the item.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
We will refund money if item is returned within seven days of receiving the item. Items can be sent for repair free of charge,buyer pays for shipping.
We want you to be happy! Please don't hesitate to contact us with questions or problems. We'll make things right.
We will gladly consider custom orders and consignment.
Just convo us here! We love hearing your ideas and love the opportunity to delight and surprise you.